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7 Costly Job Interview Thank You Note Mistakes

By Susan P. Joyce

Mistakes with the thank you notes after the job interview are often a big problem. When the interview is over, the universal response is usually a big sigh of relief that it is done. Whew! Moving on with life, and keeping fingers crossed that it will result in a job offer.

But, before 24 hours have passed, the best strategy is to send thank you notes to each person who interviewed you. The vast majority of hiring managers (86%!) surveyed by CareerBuilder said that candidates who don't send thank you notes after job interviews are demonstrating a lack of follow-through -- a characteristic essential for most jobs.

However, in an effort to do "the right thing" by sending that necessary thank you note, too many job seekers make mistakes that cost them the opportunity, or at least diminish their chances.

Hopefully, you have laid the foundation for successful follow-up. Then, move on to your thank you notes, ASAP.

Thank You Note = Example of Your Work

Use the thank you notes as an opportunity to demonstrate what a great employee you would be.

Confirm your commitment to following through a task to the end.

Exhibit your writing and communications skills in the thank you.

These communications skills are increasingly necessary today and are often an unlisted job requirement.

Email is an acceptable method of sending thank you notes in most organizations. Unfortunately, email makes it very easy to send a message too quickly and carelessly.

Very VERY carefully proofread every thank you before sending it, including double-checking the employer name (spelling and syntax), the person's name and job title (again, spelling and syntax), the job you interviewed for, and the date of the interview.

[Read Sending Your Thank You After the Job Interview for more details and also check out the sample thank you notes listed at the bottom of this page.]


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7 Job Interview Thank You Note Do NOTs

While it is very important to send these thank you notes out very quickly, don't destroy that opportunity in your haste to send out a timely message.

Avoid these mistakes:

1. Don't send the same message to everyone.

Putting everyone's name in the "TO:" field (or -- much worse -- the "BCC:" field) on an email is, unfortunately, very easy to do. But, it is a mistake.

While you are demonstrating your follow-through, you are also demonstrating laziness, lack of knowledge about proper etiquette, and lack of "customer care."

None of those characteristics are particularly valued in the business world.

2. Don't send the wrong message to anyone.

Be very careful with the names! Misspelling their name is often an opportunity killer. "Attention to detail" claimed in the interview, resume, and/or LinkedIn Profile? NOT demonstrated here!

And, don't tell the marketing manager how interested you are in working for her or him when the job reports to a different person or department.

3. Don't use bad grammar and/or spelling.

These are immediate opportunity killers, demonstrating too many negative things from lack of knowledge to poor communications skills.

4. Don't send from a mobile device.

Sending an important business message from a mobile device can be tricky. For most of us, it's too easy to create typos that auto-correct into something inappropriate. Funny with friends and family, often, but not funny in this situation.

Proofreading can also be challenging, depending on the light and the size of the text. For the most professional message, wait until you have access to a desktop or laptop computer to compose and send your thank you.

5. Don't make inappropriate comments or offers.

This is not the time to comment on someone's appearance, even positively, or to ask them out for coffee or a drink. They may well be good candidates for your spouse or your professional network, but this is not the time to start that relationship.

Wait until the hiring process is over to ask that person out for a date or to a networking event. Then, they will know your interest is sincere, and that you are not trying to gain an advantage in the recruiting for this position.

6. Don't be negative about anything.

Show your positive, professional side. Do not take shots at anyone or anything, even the commute.

You can decide later that the commute was so difficult you couldn't face it every day. Or, if you decide that it really is the right job for you, perhaps you could negotiate working from home or figure out other options -- after you get the job offer.

7. Don't send a generic thank you.

A bland, generic thank-you-for-your-time message is boring. Worse, it doesn't remind the recipient who you are and why they should want to hire you.

Bottom Line

You get the idea. This is an important opportunity for you to demonstrate your capabilities and your fit for their job.

More About Effective Job Interview Thank You Notes


About the author...

Online job search expert Susan P. Joyce has been observing the online job search world and teaching online job search skills since 1995. A veteran of the United States Marine Corps and a recent Visiting Scholar at the MIT Sloan School of Management, Susan is a two-time layoff “graduate” who has worked in human resources at Harvard University and in a compensation consulting firm. Since 1998, Susan has been editor and publisher of Job-Hunt.org. Follow Susan on Twitter at @jobhuntorg and on Facebook, LinkedIn, and Google+.