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By Susan P. Joyce

Resume of M. J. Smith, SPHR, GPHR
HR Executive with 10+ years experience
managing 15 to 75 person HR departments
for Fortune 1000 companies


[email protected]
LinkedIn Profile:

Skills Summary:

Department management:
         manage budgets up to $85M/year, including
         employee retention programs, employee
         communications, intranet, recruiting, training and
         development, hiring, firing, counseling, and
         organizational development.

Compensation and benefits management:
         contract negotiating, compensation surveys, equity,
          salary ranges, Hay System and Points, EEO, IRS.

Financial services management:
         commissions, stock options, base salary, salaries plus
         bonuses.Financial products and services:
         investments, stock, bonds, equities, mutual funds,
         financial instruments, NASDAQ, NYSE.

Corporate Officer:
         Board of Directors, consultants, contractors, subcontractors.

         BS, NYU; MBA/MA, BU; HBS AMP.

         Harvard Business School Advanced Management Program
         Global Professional in Human Resources, SHRM
         Senior Hay System Consultant Certification

Association Memberships:
         SHRM, ASTD, NEHRA.


2012 to Present
NYSE Financial services company

  2014 to Present -- Vice President of Human Resources
    ** Designed, developed, and implemented the Human Resources
        strategy for a pre- and post-IPO company with locations in
        Massachusetts, New Hampshire, Connecticut, and New York.
    ** Developed and directed a high-volume recruiting program to
        successfully fill 1,250 positions in 9 months.
    ** Reduced healthcare premiums by 20% ($900,000 in savings)
        while offering enhanced health care coverage options.
    ** Reduced Payroll and HRIS costs by 25% while improving
        technology and capabilities.
    ** Doubled 401(k) Plan participation rate while achieving
        a 26% reduction in administrative costs.

  2012 to 2014 -- Division Director of Human Resources
    ** Developed and implemented progressive human resources
        programs for $100m division, reducing turnover by 14%.
    ** Directed and managed the 8-member HR team's efforts in the following
         ** Recruiting and staffing
         ** Compensation and benefits
         ** Employee relations and communications
         ** Training and development

2009 to 2013
Acme International Financial Group

 2010 to 2013 -- Director of Training and Development
    ** Managed all training functions including computer skills,
        management development, and professional skills.
    ** Designed and developed Acme Executive Development
        program, a 12-month high-potential management training

 2007 to 2010 -- Manager of Training and Development
    ** Designed, developed, and delivered the management
        development curriculum for Group headquarters.
    ** Conducted OD interventions within line organizations
        using competency models, climate surveys, and team-
        building programs.

2001 to 2007
Hewlett Packard Company

  2003 to 2007 -- HR Development Manager
    ** Program manager for the communication skills training
    ** Presentation consultant and coach for senior management.

  2001 to 2003 -- Senior HR Development Specialist


  ** Harvard Business School, Advanced Management Program
  ** Boston University, Master of Business Administration and
      Master of Arts in Communications
  ** New York University, Bachelor of Science in
      Communications and Education

Professional Affiliations:

  ** Certified Senior Professional in Human Resources (SPHR)
      Society for Human Resources Management
  ** Certified Global Professional in Human Resources (GPHR)
      Human Resources Certification Institute
  ** Northeast Human Resources Association
  ** American Society of Training and Development

Recent Speaking Engagements:

  ** Trends in 21st Century Compensation, Boston Salary
      Survey Society (BSSS), March 4, 2017
  ** Employee Motivation and Retention Through Effective
      Salary Planning, National Association of Brilliant
      Business Managers (NABBM), November 15, 2016

Preferred Location:

Eastern Massachusetts, but will relocate for
the right opportunity

Effective date: April 18, 2017

About the author...

Online job search expert Susan P. Joyce has been observing the online job search world and teaching online job search skills since 1995. A veteran of the United States Marine Corps and a recent Visiting Scholar at the MIT Sloan School of Management, Susan is a two-time layoff “graduate” who has worked in human resources at Harvard University and in a compensation consulting firm. Since 1998, Susan has been editor and publisher of Follow Susan on Twitter at @jobhuntorg and on Facebook, LinkedIn.