Insurance Claims Clerk Training and Jobs
Schools and Degrees
A high school diploma usually suffices for those beginning out as an insurance claims clerk. There are also courses that provide job-related and vocational training, which assist to further career growth.
Training and Education
Workers often obtain moderate-term on-the-job training before starting. The percentage of employees with college degrees is 22%. Insurance claims clerks with some college (less than a bachelor's degree) represent about 48% of the total. Some workers, about 31%, had a high-school education.
Job Overview
Insurance claims clerks get information from policy holders or the insured, verify their accuracy and check the accuracy of the information on applications.
Job Requirements
Training in this profession is essential. Training can last a year and an experienced person in the profession usually provides it. Prior work experience in this field is important.
Insurance claims clerks need to be realistic and investigative as they have to search for facts and figure out areas that have problems. Their job requires them to assist others, and they should be sociable as they are required to interact with many people regarding their work. Proficiency with computers is also needed.
Nature of Work
Insurance claims clerks determine and review policies. They also prepare and complete forms. They work with computers to access data and also work with detailed records of the office and warehouse. They mail information to claim files and pass on claims for more investigation or payment. They confer with managers to work out problems in areas like work schedules and output quality. They sometimes provide assistance in managing benefit programs and employee compensation.
Insurance claims clerks work in comfortable offices. They usually work regular hours. They should be well informed about all the claims and policies that they are working on. Their job often requires them to study and handle a lot of information and they need to be careful about the security of those details.
Area Job Conditions
Popular locations for employees include Lewiston (Maine), Macon (Georgia), and Chattanooga (Tennessee). Fewer are found in Ann Arbor (Michigan), Anchorage (Alaska), and Lexington (Kentucky).
Insurance claims clerks looking for high salaries should look at San Francisco (California), Naples (Florida), and San Jose (California), and should avoid Kingman (Arizona), Dothan (Alabama), and Athens (Georgia).
Part-Time and Self Employment
Part-time insurance claims clerks are 10% of all surveyed.
Career Videos
Insurance Claims Clerks by Metropolitan Area (city and its surroundings)
In the table below, a Job Density near 0% means the area has an average number of people in this occupation, for its population. A higher or lower Job Density (e.g., +22% or -45%) tells you there are that many more or fewer workers of that type there than in the average US metro area. So, the higher the number, the more common the occupation.
Alabama
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Birmingham | $33,000 | 1,230 | +40% |
| Florence | $34,000 | 50 | -39% |
| Mobile | $30,000 | 150 | -51% |
| Montgomery | $31,000 | 140 | -50% |
| Tuscaloosa | $31,000 | 120 | -20% |
Alaska
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Anchorage | $43,000 | 80 | -72% |
Arizona
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Phoenix | $38,000 | 2,870 | -10% |
| Prescott | $38,000 | 50 | -42% |
| Tucson | $33,000 | 300 | -51% |
Arkansas
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Fayetteville | $30,000 | 130 | -63% |
| Fort Smith | $26,000 | 30 | -86% |
| Little Rock | $37,000 | 830 | +35% |
California
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Bakersfield | $37,000 | 880 | +92% |
| Chico | $30,000 | 260 | +130% |
| El Centro | $32,000 | 50 | -36% |
| Fresno | $39,000 | 880 | +56% |
| Los Angeles | $37,000 | 8,490 | +16% |
| Madera | $32,000 | 40 | -17% |
| Modesto | $36,000 | 240 | -10% |
| Napa | $42,000 | 100 | -1% |
| Oakland | $44,000 | 2,450 | +36% |
| Oxnard | $37,000 | 1,140 | +117% |
| Redding | $33,000 | 260 | +171% |
| Riverside | $35,000 | 2,700 | +24% |
| Sacramento | $38,000 | 2,960 | +90% |
| Salinas | $42,000 | 190 | -31% |
| San Diego | $37,000 | 3,160 | +34% |
| San Francisco | $46,000 | 1,770 | -1% |
| San Jose | $46,000 | 1,070 | -34% |
| San Luis Obispo | $43,000 | 130 | -16% |
| Santa Ana | $44,000 | 3,950 | +51% |
| Santa Barbara | $42,000 | 300 | +4% |
| Santa Cruz | $38,000 | 150 | +4% |
| Santa Rosa | $35,000 | 350 | +16% |
| Stockton | $39,000 | 660 | +81% |
| Vallejo | $39,000 | 280 | +38% |
| Visalia | $33,000 | 350 | +53% |
| Yuba City | $33,000 | 60 | +3% |
Colorado
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Denver | $39,000 | 1,890 | -16% |
| Fort Collins | $38,000 | 70 | -67% |
| Greeley | $38,000 | 350 | +196% |
Connecticut
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Bridgeport | $38,000 | 990 | +30% |
| Danbury | $34,000 | 100 | -9% |
| Hartford | $39,000 | 2,890 | +181% |
| New Haven | $43,000 | 600 | +25% |
Delaware
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Dover | $32,000 | 130 | +60% |
| Wilmington | $38,000 | 680 | +18% |
District of Columbia
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Washington | $39,000 | 2,430 | -45% |
Florida
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Cape Coral | $32,000 | 270 | -20% |
| Deltona | $24,000 | 300 | +14% |
| Fort Lauderdale | $32,000 | 1,750 | +40% |
| Fort Walton Beach | $29,000 | 110 | -12% |
| Gainesville | $32,000 | 250 | +22% |
| Jacksonville | $31,000 | 2,050 | +90% |
| Lakeland | $29,000 | 560 | +71% |
| Miami | $32,000 | 2,390 | +35% |
| Naples | $37,000 | 180 | -4% |
| Ocala | $32,000 | 190 | +31% |
| Orlando | $35,000 | 1,280 | -30% |
| Palm Bay | $30,000 | 310 | -10% |
| Pensacola | $23,000 | 140 | -45% |
| Port St Lucie | $28,000 | 150 | -26% |
| Sarasota | $34,000 | 310 | -28% |
| Sebastian | $37,000 | 60 | -19% |
| Tallahassee | $31,000 | 370 | +33% |
| Tampa | $35,000 | 2,640 | +28% |
| West Palm Beach | $35,000 | 790 | -15% |
Georgia
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Albany | $33,000 | 110 | +11% |
| Atlanta | $37,000 | 5,210 | +25% |
| Augusta | $32,000 | 170 | -52% |
| Columbus | $32,000 | 870 | +368% |
| Dalton | $43,000 | 40 | -64% |
| Savannah | $29,000 | 290 | +13% |
| Valdosta | $32,000 | 50 | -36% |
| Warner Robins | $30,000 | 50 | -41% |
Hawaii
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Honolulu | $35,000 | 440 | -44% |
Idaho
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Boise | $40,000 | 350 | -24% |
| Coeur Dalene | $41,000 | 40 | -50% |
Illinois
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Champaign | $37,000 | 100 | -42% |
| Chicago | $39,000 | 6,260 | -8% |
| Decatur | $30,000 | 70 | -1% |
| Peoria | $29,000 | 400 | +36% |
| Rockford | $35,000 | 200 | -17% |
| Springfield | $43,000 | 400 | +121% |
Indiana
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Elkhart | $31,000 | 80 | -56% |
| Fort Wayne | $34,000 | 670 | +88% |
| Gary | $31,000 | 190 | -60% |
| Indianapolis | $35,000 | 2,600 | +61% |
| Kokomo | $30,000 | 40 | -33% |
| Lafayette | $35,000 | 230 | +86% |
| South Bend | $39,000 | 180 | -18% |
| Terre Haute | $35,000 | 70 | -37% |
Iowa
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Cedar Rapids | $32,000 | 270 | +14% |
| Davenport | $36,000 | 290 | -10% |
| Sioux City | $30,000 | 200 | +69% |
| Waterloo | $36,000 | 100 | -29% |
Kansas
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Topeka | $37,000 | 220 | +18% |
| Wichita | $33,000 | 150 | -71% |
Kentucky
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Lexington | $33,000 | 140 | -67% |
Louisiana
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Alexandria | $33,000 | 60 | -42% |
| Baton Rouge | $34,000 | 450 | -32% |
| Lafayette | $34,000 | 80 | -67% |
| New Orleans | $32,000 | 630 | -34% |
| Shreveport | $31,000 | 90 | -71% |
Maine
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Bangor | $29,000 | 60 | -39% |
| Lewiston | $34,000 | 330 | +316% |
| Portland | $34,000 | 720 | +106% |
Maryland
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Baltimore | $39,000 | 2,500 | +6% |
| Bethesda | $40,000 | 530 | -49% |
| Hagerstown | $30,000 | 120 | -26% |
| Salisbury | $27,000 | 70 | -18% |
Massachusetts
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Barnstable Town | $36,000 | 140 | -16% |
| Boston | $43,000 | 4,780 | +52% |
| Brockton | $40,000 | 290 | +94% |
| Framingham | $39,000 | 190 | -33% |
| Haverhill | $34,000 | 170 | +26% |
| Lawrence | $34,000 | 90 | -6% |
| Lowell | $35,000 | 100 | -51% |
| New Bedford | $36,000 | 90 | -14% |
| Peabody | $40,000 | 160 | -6% |
| Pittsfield | $34,000 | 110 | +126% |
| Springfield | $33,000 | 880 | +67% |
| Worcester | $39,000 | 820 | +85% |
Michigan
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Detroit | $39,000 | 670 | -44% |
| Flint | 100 | -55% | |
| Grand Rapids | $35,000 | 650 | -3% |
| Kalamazoo | $38,000 | 60 | -74% |
| Lansing | $37,000 | 440 | +27% |
| Saginaw | $31,000 | 80 | -41% |
| Warren | $37,000 | 1,390 | -29% |
Minnesota
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Duluth | $28,000 | 250 | +13% |
| Minneapolis | $36,000 | 2,160 | -33% |
Mississippi
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Jackson | $35,000 | 480 | +8% |
Missouri
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Columbia | $36,000 | 490 | +272% |
| Jefferson City | $37,000 | 120 | -1% |
| Kansas City | $36,000 | 2,450 | +34% |
| Springfield | $37,000 | 600 | +81% |
| St Joseph | $30,000 | 460 | +473% |
| St Louis | $36,000 | 2,760 | +14% |
Montana
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Billings | $35,000 | 40 | -71% |
| Great Falls | $32,000 | 50 | -10% |
| Missoula | $32,000 | 70 | -15% |
Nebraska
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Lincoln | $35,000 | 1,010 | +266% |
| Omaha | $34,000 | 2,120 | +152% |
Nevada
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Las Vegas | $42,000 | 790 | -48% |
| Reno | $43,000 | 230 | -31% |
New Hampshire
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Manchester | $40,000 | 260 | +50% |
| Nashua | $46,000 | 100 | -57% |
New Jersey
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Atlantic City | $43,000 | 170 | -32% |
| Camden | $38,000 | 870 | -7% |
| Edison | $38,000 | 2,250 | +21% |
| Newark | $38,000 | 2,450 | +36% |
| Ocean City | $34,000 | 60 | -5% |
| Trenton | $39,000 | 880 | +121% |
New Mexico
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Albuquerque | $31,000 | 580 | -16% |
| Farmington | $27,000 | 30 | -61% |
New York
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Albany | $36,000 | 1,120 | +39% |
| Binghamton | $36,000 | 110 | -42% |
| Buffalo | $35,000 | 1,120 | +13% |
| Elmira | $35,000 | 60 | +3% |
| Glens Falls | $36,000 | 110 | +33% |
| Ithaca | $31,000 | 40 | -37% |
| Nassau | $40,000 | 2,000 | -13% |
| New York | $43,000 | 5,060 | -46% |
| Poughkeepsie | $35,000 | 120 | -72% |
| Rochester | $33,000 | 380 | -58% |
| Syracuse | $35,000 | 910 | +64% |
North Carolina
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Burlington | $31,000 | 160 | +77% |
| Charlotte | $34,000 | 1,360 | -12% |
| Durham | $32,000 | 500 | +3% |
| Fayetteville | $30,000 | 60 | -72% |
| Goldsboro | $28,000 | 50 | -20% |
| Greensboro | $33,000 | 740 | +17% |
| Raleigh | $34,000 | 960 | +4% |
| Winston Salem | $37,000 | 650 | +76% |
North Dakota
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Bismarck | $30,000 | 220 | +108% |
| Fargo | $32,000 | 390 | +88% |
Ohio
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Akron | $34,000 | 580 | +2% |
| Canton | $33,000 | 510 | +77% |
| Cincinnati | $37,000 | 3,430 | +87% |
| Cleveland | $36,000 | 3,030 | +64% |
| Columbus | $36,000 | 3,740 | +125% |
| Dayton | $36,000 | 560 | -18% |
| Lima | $32,000 | 40 | -52% |
| Mansfield | $40,000 | 30 | -63% |
| Springfield | $32,000 | 40 | -47% |
| Steubenville | $25,000 | 30 | -53% |
| Toledo | $35,000 | 610 | +17% |
| Youngstown | $33,000 | 300 | -24% |
Oklahoma
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Oklahoma City | $32,000 | 710 | -32% |
| Tulsa | $39,000 | 690 | -10% |
Oregon
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Bend | $30,000 | 260 | +156% |
| Eugene | $34,000 | 90 | -63% |
| Medford | $29,000 | 190 | +50% |
| Portland | $39,000 | 2,350 | +27% |
| Salem | $34,000 | 230 | -10% |
Pennsylvania
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Allentown | $38,000 | 590 | -4% |
| Harrisburg | $37,000 | 1,840 | +224% |
| Johnstown | $37,000 | 80 | -11% |
| Lancaster | $36,000 | 460 | +11% |
| Philadelphia | $41,000 | 4,060 | +18% |
| Pittsburgh | $40,000 | 1,930 | -7% |
| Reading | $39,000 | 440 | +53% |
| Scranton | $35,000 | 420 | -9% |
| York | $37,000 | 160 | -48% |
Rhode Island
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Providence | $36,000 | 1,370 | +37% |
South Carolina
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Charleston | $28,000 | 270 | -47% |
| Columbia | $35,000 | 2,100 | +237% |
| Greenville | $36,000 | 180 | -66% |
| Spartanburg | $39,000 | 40 | -80% |
South Dakota
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Rapid City | $22,000 | 150 | +46% |
| Sioux Falls | $28,000 | 700 | +193% |
Tennessee
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Chattanooga | $40,000 | 930 | +133% |
| Kingsport | $27,000 | 80 | -61% |
| Knoxville | $40,000 | 300 | -49% |
| Memphis | $35,000 | 340 | -69% |
| Nashville | $37,000 | 1,060 | -21% |
Texas
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Abilene | $31,000 | 150 | +47% |
| Amarillo | $33,000 | 220 | +23% |
| Austin | $37,000 | 1,320 | -7% |
| Dallas | $37,000 | 3,840 | +1% |
| El Paso | $34,000 | 100 | -79% |
| Fort Worth | $39,000 | 930 | -40% |
| Houston | $36,000 | 2,550 | -46% |
| Lubbock | $29,000 | 100 | -53% |
| Mcallen | $34,000 | 30 | -93% |
| San Antonio | $37,000 | 1,200 | -24% |
| Waco | $32,000 | 160 | -4% |
| Wichita Falls | $26,000 | 200 | +127% |
Utah
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Ogden | $26,000 | 250 | -28% |
| Salt Lake City | $33,000 | 1,200 | +10% |
| St George | $31,000 | 30 | -58% |
Vermont
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Burlington | $33,000 | 100 | -47% |
Virginia
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Blacksburg | $30,000 | 50 | -49% |
| Charlottesville | $33,000 | 220 | +54% |
| Harrisonburg | $40,000 | 30 | -66% |
| Lynchburg | $27,000 | 120 | -27% |
| Richmond | $34,000 | 1,850 | +67% |
| Roanoke | $35,000 | 650 | +142% |
| Virginia Beach | $30,000 | 910 | -33% |
| Winchester | $37,000 | 50 | -36% |
Washington
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Bellingham | $35,000 | 90 | -25% |
| Bremerton | $34,000 | 110 | -20% |
| Olympia | $41,000 | 450 | +172% |
| Seattle | $40,000 | 2,940 | +16% |
| Spokane | $34,000 | 830 | +132% |
| Tacoma | $38,000 | 530 | +14% |
| Wenatchee | $36,000 | 50 | -16% |
| Yakima | $37,000 | 110 | -20% |
West Virginia
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Charleston | $31,000 | 460 | +84% |
| Morgantown | $28,000 | 90 | +7% |
| Parkersburg | $27,000 | 110 | -1% |
| Wheeling | $28,000 | 100 | -5% |
Wisconsin
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Green Bay | $33,000 | 620 | +113% |
| La Crosse | $33,000 | 180 | +54% |
| Madison | $35,000 | 2,120 | +253% |
| Milwaukee | $38,000 | 2,070 | +38% |
| Oshkosh | $29,000 | 40 | -73% |
| Sheboygan | $33,000 | 180 | +102% |
Wyoming
| City and Area | Median Salary | Employees | Job Density |
|---|---|---|---|
| Casper | $30,000 | 40 | -28% |
| Cheyenne | $24,000 | 370 | +464% |