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Food Services Manager Training and Jobs


Schools and Degrees

About 1,000 colleges and universities offer 4-year programs in restaurant and hospitality management or institutional food service management. A growing number of university programs offer graduate degrees in hospitality management or similar fields. Community and junior colleges, technical institutes and other institutions are also available, which offer programs leading to an associate’s degree or other formal certification.

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Training and Education

You'll generally want work experience in a related occupation for this career path. Of current food services managers, 24% graduated from college with degrees. Some 36% of workers attened college but did not go on to get a bachelor's degree. A high school education was sufficient for 40% of employees.


Job Overview

Food service managers deal with the daily operations of restaurants and other establishments that prepare and serve food and beverages to customers. They not only look after customer satisfaction, but also coordinate activities among departments, such as the kitchen, dining room and banquet room. They also look after the inventory, ordering of food, equipment, supplies, arranging for routine maintenance and preservation of the restaurant's equipment and facilities.

Food service managers are required to interview, hire, train and, whenever necessary, fire employees. In restaurants where there are both food service managers and executive chefs, the managers often help the chefs select menu items. Food service managers are among the first to arrive in the morning and the last to leave at night. Twelve to fifteen hours workdays are common, and sometimes they even end up working more than 50 hours per week.


Job Requirements

The most common way to enter the profession is to work as a waiter or waitress, cook or counter helper. Post-secondary education is preferred for many food service manager positions. Many food service management companies and national or regional restaurant chains recruit management trainees from 2 and 4 year college hospitality management programs, which require internships and real-life experience to graduate.

Most employers give emphasis to personal qualities while hiring managers. Employees who are reliable, show initiative and have leadership traits are most likely to get promoted. Other qualities that are looked for are good problem-solving skills and the ability to concentrate on details. A neat and clean appearance is important as well, because food service managers must convey self-confidence and show respect in dealing with the public. Managers must be good communicators since they mostly deal with customers, employees and suppliers.


Nature of Work

Food service managers are generally responsible for all administrative and human-resource functions of a business, as well as recruiting new employees, monitoring employee performance and training new employees. Managers recruit employees at career fairs, contact schools offering academic programs in hospitality or culinary arts and arrange for newspaper advertising attracting additional applicants.

Food service managers need to ensure customer satisfaction and investigate and resolve customer complaints regarding service or food quality. They have to monitor orders in the kitchen, give directions about cleaning and continually monitor the actions of employees and patrons. Apart from these, food service managers also perform various administrative assignments.


Part-Time and Self Employment

Food services managers working part-time accounted for 8% of those employed in 2008. Self-employed workers represent an estimated 45% of the total.


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Food Services Managers by Metropolitan Area (city and its surroundings)

In the table below, a Job Density near 0% means the area has an average number of people in this occupation, for its population. A higher or lower Job Density (e.g., +22% or -45%) tells you there are that many more or fewer workers of that type there than in the average US metro area. So, the higher the number, the more common the occupation.

Alabama

City and Area Median Salary Employees Job Density
Anniston $44,000 50 -10%
Auburn $51,000 90 +67%
Birmingham $60,000 580 -16%
Decatur $44,000 60 -10%
Dothan $47,000 60 -18%
Florence $53,000 40 -38%
Gadsden $49,000 40 -3%
Huntsville $49,000 270 -5%
Mobile $47,000 200 -16%
Montgomery $52,000 140 -36%
Tuscaloosa $64,000 70 -40%

Alaska

City and Area Median Salary Employees Job Density
Anchorage $50,000 190 -16%
Fairbanks $42,000 60 +58%

Arizona

City and Area Median Salary Employees Job Density
Flagstaff $44,000 160 +128%
Kingman $39,000 70 +21%
Phoenix $54,000 3,480 +40%
Prescott $49,000 100 +49%
Tucson $44,000 710 +50%
Yuma $47,000 60 -13%

Arkansas

City and Area Median Salary Employees Job Density
Fayetteville $54,000 370 +33%
Fort Smith $44,000 180 +11%
Hot Springs $48,000 70 +63%
Jonesboro $52,000 70 +23%
Little Rock $49,000 550 +14%
Pine Bluff $39,000 40 +13%

California

City and Area Median Salary Employees Job Density
Bakersfield $47,000 400 +12%
Chico $43,000 150 +70%
El Centro $47,000 110 +80%
Fresno $47,000 440 -1%
Hanford $43,000 90 +124%
Los Angeles $52,000 7,420 +30%
Madera $45,000 80 +113%
Merced $47,000 140 +98%
Modesto $44,000 300 +44%
Napa $63,000 160 +103%
Oakland $53,000 2,120 +51%
Oxnard $55,000 670 +63%
Redding $44,000 110 +47%
Riverside $48,000 2,580 +52%
Sacramento $49,000 1,410 +15%
Salinas $55,000 350 +62%
San Diego $52,000 3,620 +96%
San Francisco $62,000 2,320 +66%
San Jose $54,000 1,320 +4%
San Luis Obispo $52,000 250 +107%
Santa Ana $51,000 3,290 +60%
Santa Barbara $53,000 400 +77%
Santa Cruz $56,000 190 +69%
Santa Rosa $49,000 500 +113%
Stockton $51,000 370 +29%
Vallejo $46,000 340 +114%
Visalia $44,000 220 +23%
Yuba City $44,000 70 +53%

Colorado

City and Area Median Salary Employees Job Density
Boulder $55,000 50 -76%
Colorado Springs $47,000 210 -39%
Denver $57,000 890 -49%
Fort Collins $49,000 120 -28%
Grand Junction $43,000 60 -15%

Connecticut

City and Area Median Salary Employees Job Density
Bridgeport $61,000 660 +11%
Danbury $42,000 110 +27%
Hartford $44,000 700 -13%
New Haven $57,000 460 +22%
Norwich $50,000 290 +78%
Waterbury $45,000 80 -7%

Delaware

City and Area Median Salary Employees Job Density
Dover $68,000 50 -21%
Wilmington $67,000 230 -49%

District of Columbia

City and Area Median Salary Employees Job Density
Washington $65,000 2,620 -24%

Florida

City and Area Median Salary Employees Job Density
Deltona $52,000 300 +45%
Fort Lauderdale $60,000 680 -31%
Fort Walton Beach $57,000 140 +43%
Gainesville $58,000 150 -7%
Jacksonville $53,000 720 -15%
Lakeland $45,000 250 -2%
Miami $57,000 1,110 -20%
Naples $56,000 210 +42%
Ocala $40,000 60 -47%
Orlando $54,000 1,810 +26%
Palm Bay $46,000 270 +0%
Panama City $46,000 90 +3%
Pensacola $47,000 170 -15%
Port St Lucie $55,000 110 -30%
Punta Gorda $58,000 40 -15%
Sarasota $58,000 400 +18%
Sebastian $59,000 50 -14%
Tallahassee $47,000 200 -8%
Tampa $55,000 1,490 -8%
West Palm Beach $66,000 940 +30%

Georgia

City and Area Median Salary Employees Job Density
Athens $49,000 100 +11%
Atlanta $50,000 3,410 +4%
Augusta $54,000 110 -61%
Brunswick $62,000 70 +42%
Columbus $45,000 160 +10%
Gainesville $52,000 60 -32%
Macon $38,000 50 -57%
Rome $38,000 40 -4%
Savannah $52,000 190 -5%
Valdosta $48,000 50 -18%

Hawaii

City and Area Median Salary Employees Job Density
Honolulu $48,000 940 +53%

Idaho

City and Area Median Salary Employees Job Density
Boise $38,000 330 -8%
Coeur Dalene $41,000 150 +141%
Idaho Falls $38,000 120 +110%
Lewiston $38,000 30 +14%
Pocatello $31,000 90 +156%

Illinois

City and Area Median Salary Employees Job Density
Bloomington $57,000 210 +135%
Champaign $38,000 210 +57%
Chicago $53,000 4,580 -14%
Danville $32,000 30 -5%
Decatur $53,000 50 -10%
Kankakee $43,000 70 +41%
Peoria $41,000 210 -9%
Rockford $44,000 210 +12%
Springfield $43,000 150 +6%

Indiana

City and Area Median Salary Employees Job Density
Bloomington 90 +2%
Columbus $51,000 50 +10%
Elkhart $49,000 60 -58%
Evansville $48,000 240 +4%
Fort Wayne $45,000 190 -32%
Gary $48,000 330 -11%
Kokomo $42,000 50 +7%
Lafayette $58,000 90 -7%
Michigan City $55,000 70 +41%
Muncie $40,000 100 +80%
South Bend $51,000 170 -1%
Terre Haute $53,000 110 +27%

Iowa

City and Area Median Salary Employees Job Density
Ames $42,000 50 +13%
Cedar Rapids $51,000 190 +2%
Davenport $46,000 220 -13%
Des Moines $41,000 550 +20%
Dubuque $40,000 100 +51%
Iowa City $43,000 150 +67%
Sioux City $45,000 100 +8%
Waterloo $47,000 130 +17%

Kansas

City and Area Median Salary Employees Job Density
Lawrence $45,000 70 +33%
Manhattan $40,000 190 +195%
Topeka $43,000 110 -24%
Wichita $40,000 350 -12%

Kentucky

City and Area Median Salary Employees Job Density
Bowling Green $48,000 50 -28%
Elizabethtown $46,000 70 +30%
Lexington $50,000 370 +12%
Louisville $49,000 1,000 +17%
Owensboro $54,000 30 -48%

Louisiana

City and Area Median Salary Employees Job Density
Alexandria $46,000 50 -38%
Baton Rouge $44,000 360 -31%
Lafayette $54,000 70 -63%
Lake Charles $44,000 90 -21%
New Orleans $51,000 730 -2%
Shreveport $42,000 130 -47%

Maine

City and Area Median Salary Employees Job Density
Bangor $47,000 90 +17%
Lewiston $43,000 80 +29%
Portland $53,000 550 +101%

Maryland

City and Area Median Salary Employees Job Density
Baltimore $51,000 1,160 -37%
Bethesda $68,000 560 -31%
Cumberland $38,000 40 -9%
Hagerstown $50,000 100 -21%
Salisbury $47,000 80 +20%

Massachusetts

City and Area Median Salary Employees Job Density
Barnstable Town $57,000 170 +31%
Boston $71,000 1,940 -21%
Brockton $60,000 260 +122%
Framingham $62,000 320 +45%
Haverhill $56,000 120 +13%
Lawrence $64,000 70 -6%
Leominster $52,000 50 -18%
Lowell $61,000 210 +32%
New Bedford $62,000 70 -14%
Peabody $54,000 240 +80%
Pittsfield $45,000 100 +163%
Springfield $51,000 420 +2%
Taunton $58,000 60 +10%
Worcester $58,000 380 +10%

Michigan

City and Area Median Salary Employees Job Density
Ann Arbor $63,000 280 +24%
Battle Creek $46,000 60 -6%
Bay City $46,000 120 +213%
Detroit $55,000 660 -30%
Flint $60,000 220 +27%
Grand Rapids $49,000 310 -41%
Holland $50,000 170 +35%
Jackson $36,000 90 +51%
Kalamazoo $40,000 170 -6%
Lansing $54,000 210 -22%
Monroe $39,000 50 +15%
Muskegon $64,000 40 -43%
Niles $65,000 100 +38%
Saginaw $58,000 110 +4%
Warren $65,000 810 -47%

Minnesota

City and Area Median Salary Employees Job Density
Duluth $44,000 270 +56%
Mankato $39,000 120 +71%
Minneapolis $51,000 4,180 +66%
Rochester $43,000 100 -26%
St Cloud $51,000 180 +44%

Mississippi

City and Area Median Salary Employees Job Density
Gulfport $48,000 180 +27%
Hattiesburg $49,000 80 +12%
Jackson $52,000 430 +23%
Pascagoula $51,000 40 -29%

Missouri

City and Area Median Salary Employees Job Density
Cape Girardeau $45,000 60 +11%
Columbia $60,000 70 -32%
Jefferson City $51,000 60 -37%
Joplin $48,000 60 -41%
Kansas City $53,000 1,190 -17%
Springfield $59,000 130 -50%
St Joseph $46,000 60 -4%
St Louis $50,000 1,480 -22%

Nebraska

City and Area Median Salary Employees Job Density
Lincoln $50,000 130 -40%
Omaha $53,000 430 -35%

Nevada

City and Area Median Salary Employees Job Density
Carson City $44,000 50 +67%
Las Vegas $76,000 2,110 +76%
Reno $51,000 260 0%

New Hampshire

City and Area Median Salary Employees Job Density
Manchester $52,000 80 -41%
Nashua $49,000 130 -29%
Portsmouth $45,000 70 -3%
Rochester $52,000 160 +140%

New Jersey

City and Area Median Salary Employees Job Density
Atlantic City $80,000 300 +54%
Camden $61,000 490 -33%
Edison $65,000 990 -32%
Newark $68,000 650 -54%
Ocean City $60,000 90 +81%
Trenton $66,000 210 -33%
Vineland $64,000 40 -47%

New Mexico

City and Area Median Salary Employees Job Density
Albuquerque 240 -55%
Santa Fe $66,000 60 -23%

New York

City and Area Median Salary Employees Job Density
Albany $53,000 440 -30%
Binghamton $48,000 110 -26%
Buffalo $54,000 630 -19%
Elmira $55,000 60 +31%
Glens Falls $47,000 50 -23%
Ithaca $44,000 60 +21%
Kingston $64,000 80 +5%
Nassau $62,000 1,220 -32%
New York $66,000 5,950 -19%
Poughkeepsie $51,000 280 -18%
Rochester $58,000 710 +0%
Syracuse $49,000 380 -12%
Utica $50,000 120 -28%

North Carolina

City and Area Median Salary Employees Job Density
Asheville $61,000 360 +50%
Burlington $61,000 90 +27%
Charlotte $57,000 1,880 +56%
Durham $53,000 280 -27%
Fayetteville $46,000 270 +60%
Goldsboro $50,000 40 -18%
Greensboro $56,000 470 -5%
Greenville $48,000 90 +5%
Hickory $49,000 180 -9%
Jacksonville $51,000 130 +152%
Raleigh $52,000 780 +8%
Rocky Mount $55,000 70 -3%
Wilmington $52,000 150 -18%

North Dakota

City and Area Median Salary Employees Job Density
Bismarck $46,000 40 -52%
Fargo $46,000 180 +11%
Grand Forks $41,000 100 +69%

Ohio

City and Area Median Salary Employees Job Density
Akron $47,000 370 -17%
Canton $42,000 310 +37%
Cincinnati $51,000 1,530 +7%
Cleveland $48,000 1,260 -13%
Columbus $50,000 1,320 +2%
Dayton $54,000 540 +1%
Lima $37,000 70 +8%
Mansfield $41,000 110 +72%
Sandusky $37,000 60 +45%
Springfield $46,000 80 +36%
Steubenville $57,000 50 0%
Toledo $43,000 610 +50%
Youngstown $43,000 260 -16%

Oklahoma

City and Area Median Salary Employees Job Density
Lawton $41,000 80 +62%
Oklahoma City $44,000 840 +3%
Tulsa $43,000 530 -12%

Oregon

City and Area Median Salary Employees Job Density
Bend $47,000 110 +38%
Corvallis $42,000 110 +253%
Eugene $47,000 210 +11%
Medford $52,000 80 -20%
Portland $55,000 1,320 -9%
Salem $54,000 160 -20%

Pennsylvania

City and Area Median Salary Employees Job Density
Altoona $44,000 70 -8%
Erie $47,000 100 -42%
Harrisburg $51,000 230 -48%
Johnstown $51,000 70 0%
Lancaster $47,000 250 -23%
Lebanon $48,000 40 -28%
Philadelphia $56,000 1,700 -37%
Pittsburgh $56,000 810 -50%
Reading $47,000 140 -38%
Scranton $41,000 250 -31%
Williamsport $47,000 40 -37%
York $54,000 170 -29%

Rhode Island

City and Area Median Salary Employees Job Density
Providence $59,000 690 -12%

South Carolina

City and Area Median Salary Employees Job Density
Anderson $46,000 80 +14%
Charleston $55,000 440 +10%
Columbia $55,000 440 -10%
Florence $49,000 90 -12%
Greenville $43,000 470 +13%
Myrtle Beach $57,000 390 +171%
Spartanburg $43,000 200 +31%

South Dakota

City and Area Median Salary Employees Job Density
Rapid City $47,000 140 +74%
Sioux Falls $47,000 270 +45%

Tennessee

City and Area Median Salary Employees Job Density
Chattanooga $39,000 400 +28%
Clarksville $38,000 310 +208%
Cleveland $43,000 100 +146%
Jackson $40,000 150 +104%
Johnson City $35,000 280 +205%
Kingsport $40,000 260 +61%
Knoxville $44,000 760 +64%
Memphis $39,000 1,200 +38%
Morristown $45,000 90 +61%
Nashville $48,000 2,150 +106%

Texas

City and Area Median Salary Employees Job Density
Amarillo $46,000 160 +14%
Austin $51,000 1,190 +7%
Beaumont $57,000 230 +6%
Brownsville $47,000 200 +15%
College Station $47,000 220 +83%
Corpus Christi $39,000 370 +53%
Dallas $46,000 3,240 +9%
El Paso $49,000 490 +30%
Fort Worth $44,000 1,710 +40%
Houston $59,000 4,010 +8%
Killeen $43,000 240 +40%
Laredo $39,000 160 +58%
Longview $42,000 260 +108%
Lubbock $51,000 150 -11%
Mcallen $48,000 310 -2%
Midland $44,000 150 +89%
Odessa $48,000 120 +70%
San Angelo $44,000 80 +60%
San Antonio $45,000 1,670 +36%
Sherman $39,000 100 +100%
Texarkana $49,000 120 +78%
Tyler $44,000 100 -15%
Victoria $51,000 70 +19%
Waco $44,000 230 +76%
Wichita Falls $45,000 100 +45%

Utah

City and Area Median Salary Employees Job Density
Logan $45,000 30 -48%
Ogden $53,000 170 -37%
Provo $54,000 210 -9%
Salt Lake City $52,000 580 -32%
St George $52,000 90 +61%

Vermont

City and Area Median Salary Employees Job Density
Burlington $51,000 140 -5%

Virginia

City and Area Median Salary Employees Job Density
Blacksburg $49,000 70 -8%
Charlottesville $55,000 80 -29%
Danville $53,000 30 -26%
Harrisonburg $64,000 50 -28%
Lynchburg $64,000 40 -69%
Richmond $51,000 480 -44%
Roanoke $51,000 170 -19%
Virginia Beach $51,000 370 -65%
Winchester $54,000 40 -35%

Washington

City and Area Median Salary Employees Job Density
Bellingham $55,000 60 -36%
Bremerton $52,000 50 -53%
Kennewick $50,000 50 -62%
Olympia $69,000 100 -23%
Spokane $60,000 160 -43%
Tacoma $63,000 170 -53%
Wenatchee 50 +7%
Yakima $46,000 50 -54%

West Virginia

City and Area Median Salary Employees Job Density
Charleston $44,000 200 +2%
Huntington $44,000 180 +20%
Morgantown $35,000 90 +36%
Parkersburg $37,000 80 -8%
Wheeling $48,000 100 +22%

Wisconsin

City and Area Median Salary Employees Job Density
Appleton $38,000 220 +45%
Eau Claire $39,000 120 +27%
Green Bay $42,000 160 -30%
Janesville $56,000 90 +13%
La Crosse $43,000 140 +53%
Madison $44,000 510 +8%
Milwaukee $50,000 1,130 -4%
Oshkosh $41,000 120 +5%
Racine $46,000 80 -16%
Sheboygan $47,000 70 +0%
Wausau $37,000 70 -17%

Wyoming

City and Area Median Salary Employees Job Density
Casper $45,000 60 +38%
Cheyenne $41,000 120 +134%
*FOOTNOTES: Job Facts salary and numbers data is based on US Department of Labor Statistics data for 2011. Other data on page may be from earlier years. Typical salary is given as median salary, where 50% in the job make more and 50% less. Salary range is Job Hunt's estimates of typical starting salary as being at the 10th percentile of reported pay and typical top end salary, for the most senior workers, as being at the 90th. Job openings is an estimate of new jobs every year due to growth plus those leaving the field. Where NA is given data is not available. Suggested studies is based on Job Hunt research, suggesting a minimum degree level that is judged to offer the best opportunities for entry-level employment. This Food Service Managers schools and career page was originally researched by CityTownInfo.com.